Dispatcher

Waldo Community Action Partners is seeking Dispatchers!  Would you like to make a difference in your community?  Do you like to organize and coordinate work?  A job as a Dispatcher may be right for you!

WCAP provides transportation services to residents of Waldo, Knox, Lincoln, and Sagadahoc counties as well as the communities of Brunswick and Harpswell through its MidCoast Public Transportation and MidCoast Connector Maine Care transportation programs.  These services provide access for community members to medical services, work, shopping, social events and more.

As a Dispatcher, you would be responsible for efficiently assigning trips to drivers and subcontracted companies.

Some of the duties include:

Assign and reassign trips to transportation providers.

Provide drivers with assistance and instruction during transport, including directions as needed.

Assist in handling accidents, incidents and vehicle break downs.

Working closely with other transportation staff to identify certified providers available to conduct transports and assist in driver recruitment.

Maintain driver information in department databases.

Coordinate vehicle availability with the Fleet manager.

Perform client intake and data entry.