Housing Counselor

  • Full-time
  • Belfast, ME
  • $19.00 - $20.00 per hour USD / Year
  • November 16, 2022

EMPLOYER: Waldo Community Action Partners



Waldo Community Action Partners is seeking a Housing Counselor!

The Housing Counselor delivers supportive counseling services to the general public to meet housing goals. The Housing Counselor is well versed in housing options and financial analysis to assist with resource advocacy, financial issues, homebuyer education, budget building, credit building and repair, mortgage and tax foreclosure mitigation, homeless services, and rental assistance services. This position is a solution focused and problem-solving interactive position that shares information (education), removes barriers (counseling), and supports client activities to help them reach defined goals (coaching). A consumer advocate who will build relationships with community providers, housing providers, local resources and lenders to advocate successfully on behalf of consumers.

Duties include but are not limited to:

Program Services
1. Accepts and processes requests for services.
2. Performs client intake and assesses client needs for services and eligibility, such as financial, budget, credit, housing support and stability services etc.
3. Creates action plans based on assessed individual client needs and provides one-on-one support.
4. Performs required recordkeeping for HUD and other funders and prepares reports for reporting needs.
5. Plans and delivers group events, including homebuyer education sessions and financial education classes.
6. Works with community partners and providers to facilitate services and interventions, including mortgage companies, banks, housing providers, service providers and other entities.
7. Provides outreach to promote and market services to attract new clients; assists in obtaining funding and developing additional service delivery options.
8. Maintains program and service data in internal and external record systems as necessary.
9. Performs program activities according to agency and program policies procedures.
10. Maintains confidentiality of sensitive information according to agency and legal standards.
11. Provides services meeting appropriate timelines and program outcome standards.
12. Knowledge of evaluation and outcome measurement
13. Plans for immediate and long-range goals and maintains flexibility to adjust to change.


General Requirements: • Must have adequate transportation, a valid driver's license and meet WCAP's insurance requirements. • Must meet WCAP’s background clearance requirements. Waldo Community Action Partners has adopted a policy on mandatory vaccination to safeguard the health of our employees, clients and community from the hazard of COVID-19. All employees are required to be fully vaccinated as a term and condition of employment at WCAP as of January 31st 2022, unless an employee has an approved medical or religious accommodation on file.


Experience and Skill Requirements: The following experience and skills are considered essential: • At least two years of prior related experience in Housing services, financial support, case management etc. preferred. • Self-motivated and able to work with minimum supervision. • Excellent interpersonal, communication, public relations, and interviewing and listening skills. • High degree of organizational time management skills. • Excellent oral and written communication skills. • Ability to comprehend and interpret rules, regulations and procedures. • Knowledge of HUD policies, procedures, state and federal regulations preferred. • Knowledge to assemble, analyze and report data and information in a clear, precise and objective manner. • Skilled in the use of MS Windows, Excel, Word and Outlook, Publisher and Power Point as well as HUD software applicable to the position. • Excellent, problem prevention, mediation, and problem-solving skills. • Proficient in operation of intermediate level office equipment fax, printers, scanners etc. Education Requirements: The following education requirements are considered essential: • Bachelor’s degree in related field: Business Administration, Social Work, Psychology, Sociology, Counseling from an accredited college or university; consideration may be given to individuals who have an associate degree and who can demonstrate 4 years of Housing Counseling experience and required HUD certification in place. Preferred Licensure of Certification: • HUD Certified Housing Counselor preferred or able to achieve within 3 months of hire (will support training). • LSW, MHRT C preferred.
Pay Rate: $19.00 - $20.00 per hour

How to Apply:

Contact: Bonnie Speck
Phone: (207) 338-6809

To apply for this job email your details to: bspeck@waldocap.org