EMPLOYER: Payroll Management, Inc



The Helpdesk/Programmer role is responsible for supporting internal clients with day-to-day issues related to all aspects of the Millennium payroll product as well as ancillary products and services that the company offers. The role also defines, develops, tests, analyzes, and maintains new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Helpdesk/Programmer will also research, design, document, and modify software specifications throughout the production life cycle.

• Support internal resolution of Millennium issues for Customer Service, Tax, Accounting, Distribution.
• Support the Tax/Accounting department during quarter-end and year-end processing.
• Understand and process Millennium software updates • Review and analyze business needs and specifications to determine programming requirements for new and existing software projects • Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology • Maintain existing software programs; make approved changes by developing detailed programming logic and coding changes • Analyze performance of programs and take action to correct deficiencies based on consultation with users • Write and maintain documentation for software projects • Provide training for developed software, as well as select hardware and business software • Develop and implement test plans for new projects, and maintenance of existing projects • Maintain confidentiality regarding the information processed, stored or accessed • Document programming problems and resolutions for future reference • Adapt to evolving technologies and processes • Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts. • Analyze and assess existing business systems and procedures.


MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): • Understanding of coding methods and best practices. • Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues. • Able to communicate effectively with non-technical staff and with members of interdisciplinary teams. • Flexible and adaptable in regard to learning and understanding new technologies. • Strong written, oral, and interpersonal communication skills. • Ability to conduct research into software-related issues and products. • Highly self-motivated and directed. • Keen attention to detail. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to work both independently and in a team-oriented, collaborative environment. • Detail oriented, well organized; high degree of accuracy. • Professional, driven, motivated self-starter. • Professional in appearance and behavior. • Ability to work beyond regular work hours when needed. • Reliable and dependable.

How to Apply:

Contact: Mike Caron
Phone: (207) 783-6880

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