EMPLOYER: Payroll Management, IncWebsite
The Helpdesk/Programmer role is responsible for supporting internal clients with day-to-day issues related to all aspects of the Millennium payroll product as well as ancillary products and services that the company offers. The role also defines, develops, tests, analyzes, and maintains new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Helpdesk/Programmer will also research, design, document, and modify software specifications throughout the production life cycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Support internal resolution of Millennium issues for Customer Service, Tax, Accounting, Distribution.
• Support the Tax/Accounting department during quarter-end and year-end processing.
• Understand and process Millennium software updates • Review and analyze business needs and specifications to determine programming requirements for new and existing software projects • Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology • Maintain existing software programs; make approved changes by developing detailed programming logic and coding changes • Analyze performance of programs and take action to correct deficiencies based on consultation with users • Write and maintain documentation for software projects • Provide training for developed software, as well as select hardware and business software • Develop and implement test plans for new projects, and maintenance of existing projects • Maintain confidentiality regarding the information processed, stored or accessed • Document programming problems and resolutions for future reference • Adapt to evolving technologies and processes • Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts. • Analyze and assess existing business systems and procedures.