***MUST LIVE IN MAINE***
Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this remote work opportunity may be the right fit for you!!
ModivCare is looking for optimistic and outgoing individuals to join the team as Remote Customer Service Representatives (CSRs). In this role, you will play a key part in making a positive impact on members’ lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner.
CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
If you are highly detail-oriented and thrive helping others, we encourage you to apply. Take a step towards furthering your career by joining the ModivCare team! We have opportunities for both full and part-time employees.
WORK FROM HOME REQUIREMENTS
High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
Ability to direct wire to your modem.
Able to dedicate a quiet space for daily work that is free of sound interruptions.