Intern – IT Service Operations (Onsite)

  • Full-time
  • Portland, ME
  • March 10, 2024

EMPLOYER: Martin's Point Health Care


Description:

Join Martin’s Point Health Care – an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of “people caring for people,” Martin’s Point employees are on a mission to transform our health care system while creating a healthier community.  Martin’s Point employees enjoy an organizational culture of trust and respect, where our values – taking care of ourselves and others, continuous learning, helping each other, and having fun – are brought to life every day.  Join us and find out for yourself why Martin’s Point has been certified as a “Great Place to Work” since 2015.

Position Summary

Looking for a great summer internship experience? Here’s your chance to gain valuable work experience with a leading health care provider.

This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this position is onsite, located in Portland, Maine. Interns must live in Maine throughout the 12-week program. The pay rate is $20/hr.

The intern will assist with strategic projects related to but not limited to the following:
• Configuring of computing equipment, OS and software installation and basic hardware maintenance.
• Coordinating meetings with end users to transition to new computers.
• Assisting with the deployment and license management of supported hardware.
• Adheres to all established hardware configuration standards.

Job Description

Education/Experience:

High school diploma or equivalent required; Currently enrolled in two or four-year degree program such as Computer Science, Information Technology Management, or Data and Analytics is preferred
Working knowledge of Microsoft Office products including Excel, or strong willingness to learn
Experience working in an administrative and/or customer service oriented environment preferred
Genuine Interest in IT Service Operations

Skills/Knowledge/Competencies (Behaviors):

Demonstrates an understanding of and alignment with Martin’s Point Values
Strong organizational skills
Ability to handle confidential and sensitive information in a discreet and professional manner
Ability to take direction from multiple individuals and prioritize tasks appropriately to meet deadlines
Ability to collaborate with team members and all internal departments
Ability to be a consistent and positive member of a team with dedication to the success of the great team and organization
Ability to function independently (good sense of judgment)
Ability to provide the highest level of customer service both to internal and external customers
Excellent interpersonal and communication skills
Must exhibit all MPHC Culture and Values as well as core competencies
Analytical and problem-solving skills with strong attention to detail
Ability to prioritize tasks within an assigned project
Effective time management skills
Flexibility in tackling assignments of varying complexity

If interested in multiple internship opportunities, please submit up to 2 applications.

For more information, please visit:  https://martinspoint.org/meet-martins-point/about-martins-point

And to see how we are supporting health in our communities, please check out our videos at

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

How to Apply:

Contact: Lauren Merrill
Phone: (207) 253-6947