Box Office – Summer Staff

EMPLOYER: Maine State Music Theatre

Website

Description:

BOX OFFICE ASSOCIATES

Dates: Tues May 20 or 28, 2025 – Sat Aug 24, 2025.  Dates will vary depending on the Box Office schedule
Pay: $16.00 an hour, non-exempt hourly position
Housing: Not provided
Travel: Not provided
Location: Brunswick, ME
Primary Responsibilities

Essential functions include (but are not limited to):

Assisting Audience Services Manager with the day-to-day operations in the Box Office
Selling single tickets over the phone and in-person
Assisting in the renewals of subscriptions, in-person and over the phone
Assisting all theatre guests with ticket sales, exchanges, dining recommendations, etc.
Display ability to convey decisions to staff and patrons in a calm, courteous and professional manner
Participate in MSMT events as needed and/or required
Adhere to the MSMT Safety protocols and all other applicable MSMT policies & procedures, including proper data entry formatting
Have a positive and respectful attitude
Promote a collaborative, inclusive, and respectful working environment
Additional duties as assigned by the Audience Services Manager and MSMT Annual Staff

Requirements:

The following skills and experience are required: Customer service skills. A proactive and positive attitude. Proficient computer/technology skills, Microsoft Word and Excel. Knowledge of Patron Manager or other ticketing software a plus. Excellent organizational, interpersonal, time management, multi-tasking, problem solving, and communication skills. Experience working in a fast-paced, energized, and quickly changing environment. Able to work independently and as a team player. Must be available to work nights and weekends. Detail oriented; able to prioritize efficiently and multi-task.

Qualifications:

Customer Service experience. Sales Service experience. Hospitality/Concierge experience. Detailed knowledge of Brunswick and the surrounding area. Experience with data entry and data management.

How to Apply:

Contact: Margaret Carr
Phone: (207) 725-8769

To apply for this job email your details to: boxofficemanager@msmt.org