Adult Mental Health Case Manager (Section 17)

EMPLOYER: Lifeline for ME, LLC



Minimum requirement: MHRT/C provisional

(We may be willing to assist with certification for the right individual)

Services will be provided to clients within a 40-minute radius of Livermore Falls. This position could be full-time or part-time. Schedules are flexible, we can work around other employment, education, or childcare needs. There will be opportunities to work from home on occasion.

Must have a valid Maine driver’s license, reliable transportation, and liability auto insurance.

Case Manager expectations from MaineCare Benefits Manual Section 17:

17.04-1           Community Integration Services. Community Integration Services includes a biopsychological assessment of the member, an evaluation of community services and natural supports needed by the member who satisfies the eligibility requirements of Section 17.02, and rapport building through assertive engagement and linking to necessary natural supports and community services while providing ongoing assessment of the efficacy of those services.

Community Integration Services involve active participation by the member or guardian. The services also involve active participation by the member’s family or significant other, unless their participation is not feasible or is contrary to the wishes of the member or guardian. These services are provided as indicated on the ISP. These services may not be provided in a group.

A Community Support Provider furnishing Community Integration Services must employ a certified MHRT/C who performs the following:

A.        Identifies the medical, social, residential, educational, vocational, emotional, and other related needs of the member;

B.         Performs a psychosocial assessment, including history of trauma and abuse, history of substance use, general health, medication needs, self-care potential, general capabilities, available support systems, living situation, employment status and skills, training needs, and other relevant capabilities and needs;

C.         Facilitate formal and informal opportunities for career exploration during service delivery time for working-age and transition age youth participants;

D.        Provides assertive, persistent engagement to build rapport and trust with individuals who may be reluctant to accept those services necessary to meet their individual goals;

E.         Develops an ISP that is based on the results of the assessment in Section 17.04-1(B), which includes:

1.   Statements of the member’s desired goals and related treatment and rehabilitation goal(s);

2.   A description of the service(s) and natural support(s) needed by the member to address the goal(s);

3.   A statement for each goal of the frequency and duration of the needed service(s) and support(s);

4.   The identification of providers of the needed service(s) and natural support(s);

5.   The identification and documentation of the member’s unmet needs;

6.   A review of the plan at least every ninety (90) days to determine the efficacy of the services and natural supports and to formulate changes in the plan as necessary; and

7.   A goal addressing the member’s needs and access to primary care, specialty care, and routine appointments.

F.         Coordinates referrals and advocates access by the member to the service(s) and natural support(s) identified in his or her Individual Support Plan;

G.        Participates in ensuring the delivery of crisis intervention and resolution services, providing follow-up services to ensure that a crisis is resolved and assistance in the development and implementation of crisis management plans;

H.        Assists in the exploration of less restrictive alternatives to hospitalization;

I.          Makes face-to-face contact with other professionals, caregivers, or individuals included in the treatment plan in order to achieve continuity of care, coordination of services, and the most appropriate services for the member per their ISP;

J.          Contacts the member’s guardian, family, significant other, and providers of services or natural supports to ensure the continuity of care and coordination of services between inpatient and community settings;

K.        Evaluates service provision to determine whether the member’s ISP needs to be revised, whether a new plan is needed, or whether services should be terminated;

L.         Provides information and consultation with the member receiving Community Support Services, to the member, his or her family, or his or her immediate support system, in order to assist the member to manage the symptoms or impairments of his or her illness with a focus on independence;

M.        Assists the member in restoring and improving – communication skills needed to request assistance or clarification from supervisors and co-workers when needed and in -enhancing skills and employing strategies to overcome or address psychiatric symptoms that interfere with seeking, obtaining, and maintaining a job; and

N.        Documents evidence of the member’s access to primary and specialty care appointments, to minimally include an annual primary care provider visit. This can be in the form of a clinical note or after visit summary.


Employment (

How to Apply:

Contact: Amanda Ricci
Phone: (207) 320-3305

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