EMPLOYER: Lewiston/Auburn 9-1-1Website
The Lewiston/Auburn Emergency Communications Center seeks a full time Public Safety Telecommunicator to assist in answering and dispatching all 9-1-1 and non-emergency calls for the cities of Lewiston and Auburn and the Town of Poland. The successful candidate will receive information from the public and other agencies and coordinate a prompt and efficient response to requests for police, fire, and emergency medical services.
Duties include the following: Operates the IMC software based computer aided dispatch (CAD) system, NCIC/METRO, and NextGen 9-1-1; establishes priorities of calls for service, and dispatches the appropriate number and type of resources to address the need; monitors all radio frequencies in the communications center, monitors and maintains all equipment within the communications center; answers inquiries from, and provides information to the public; disseminates various types of information to law enforcement concerning licensing, registrations, warrants, protections orders; processes requests for medical and fire incidents through the use of Emergency Medical and Fire Dispatch protocols. Qualified candidates must be able to communicate clearly, maintain composure in stressful situations, and have the ability to simultaneously perform multiple functions of their job.