Service Delivery Technician I

  • Full-time
  • Maine
  • July 20, 2022

EMPLOYER: HTx Solutions, LLC

Website

Description:

This is a full time position, 40 hours a week, on a rotating schedule.

The Service Delivery Technician, Level 1 is an entry level position responsible for providing end-to-end support to Financial Centers within a region, ensuring that all problems are fixed or directed to the appropriate department to be resolved. As such, the SDT1 will learn the basic operations of a Financial Center and how to diagnose system hardware, software and operator problems within the Financial Center environment. As experience is gained, will recommend and perform remedial actions to correct trouble issues. She/he will also develop skill sets that will enable coordination of activities with the Help Desk, Network Services, and other information services. The SDTI will assist in any ad-hoc duties, projects and activities, in other departments as and when needed.

HTx employees receive a competitive benefits package, which includes:

Medical
Dental
Vision
Prescription Drug Coverage
Basic Life and Accidental Death and Dismemberment (AD&D Insurance)
Supplement Life Insurance
Short term disability
Long term disability
FSA and HSA accounts
401K

Requirements:

Entry Level -- This includes: 1-2 years of technical school for PC repair and/or networking. Knowledge of LAN/WAN, Internet, Windows Operating Systems, Applications, and Electronic Mail Systems, P/C Hardware Troubleshooting (i.e., System Disassembly and Inspection, Motherboards, Microprocessors, ROM, RAM, Serial Parallel Ports, and USB ports, CD/DVD Drives and Hardware Diagnostics). Ability to read electrical schematics comprehending diagnostic and repair instructions for data/telecommunication network and systems equipment. Strong communication skills. Valid Driver's License. Ability to travel and flexibility to work overtime as needed.

Qualifications:

College education in a related field. Technical Certificates A+ or MCP. PC Repair and/or Networking. Knowledge of Microsoft Office Suite.

How to Apply:

Contact: Luna Hurdle
Phone: (631) 417-8001

To apply for this job email your details to: luna.hurdle@htxservices.com