Service Delivery Technician

This is an hourly non-exempt full-time position, 40 hours a week, on a rotating schedule.

Schedule rotates on a month-to-month basis as shown below:

Month #1: Sunday – Thursday: 8:00AM – 4:30PM

Month #2: Tuesday – Saturday: 2:30PM – 11:00PM

Month #3: Sunday/Monday: 12:30PM – 11:00PM; Friday/Saturday: 8:00AM -6:30PM

The Service Delivery Technician is an entry level position responsible for supporting Financial Centers and back-office staff by maintaining equipment through Preventative Maintenance, installations, modifications, and repairs on all affiliated hardware including ATMs, Teller/Platform System, Voice, Networking, and Data Communication Equipment within a region. The SDT will ensure that all problems are fixed or directed to the appropriate department to be resolved. As experience is gained, the SDT will recommend, and perform remedial actions to correct issues. They will also develop skill sets that will enable coordination of activities with the Help Desk, Network Services, and other information services. The SDT will assist in any ad-hoc duties, projects, and activities, in other departments as and when needed.

HTx offers a competitive benefits package:

Paid Time Off
Paid Holiday
On Call Stipend pay
Discretionary Referral Bonus
Company Vehicle
Medical
Dental
Vision
Prescription Drug Coverage
Basic Life and Accidental Death and Dismemberment (AD&D Insurance)
Supplement Life Insurance
Short term disability
Long term disability
FSA and HSA accounts
401K