Referral Coordinator

Referral Coordinator Responsibilities:

• Accept client referrals and assign/match clients to clinicians based on client needs, insurance verification and acceptance, safety considerations and clinician/case manager location and expertise.
• Respond to all clients and referral sources within 24 hours.
• Be familiar with the AMHI Consent Decree requirements for referral placement and follow the agency policies in regard to timeliness.
• Assist Outpatient Director, as requested, with placing in-house referrals and scheduling initial client appointments.
• Maintain required documentation of referrals, referral sources, and referral processes.
• Obtain and retain current information on outpatient and case management provider’s referral needs and areas of expertise.
• Coordinate interpretation services for clients with interpretation needs.
• Support the Med Management Program with their administrative responsibilities.
• Assist the Medical Director with Client Contacts and scheduling.
• Support the Outpatient Program and Director with their administrative responsibilities.
• Attend departmental and staff meetings as scheduled.
• Perform other duties related to the position as deemed appropriate by the Management Team.

Benefit:

We recognize that our ultimate success depends on our talented and dedicated workforce. Our goal is to provide a comprehensive benefits package that promotes work-life balance to support you doing your best work.

Highlights include:

• Extensive earned benefit time package including increase adjustments at 1 year, 5 year, 10 year and 15 year anniversaries.
• Flextime and condensed work week options.
• Up to 11 paid Holidays.
• Financial programs including Dependent Care – FSA, 401k and financial advising.
• Health benefit programs including multiple medical options, onsite health coaching as well as paid life and disability insurance.