IT Support

  • Full-time
  • Auburn, ME
  • June 4, 2023

EMPLOYER: Health Affiliates Maine



Health Affiliates Maine has an opening for an IT Support Specialist to join their team! This is a full-time role.

Roles and Responsibilities:

  • Serve as the first point of contact for IT support, providing technical assistance via phone, email, or in-person
  • Monitor, maintain, and escalate IT tickets to ensure timely resolution of technical issues
  • Provide support for PC, laptop, Chromebook, and smartphone devices
  • Assist in managing users in Microsoft 365 and Azure Active Directory
  • Provide support for Microsoft 365 apps, Exchange, and Secure Email
  • Troubleshoot issues related to copiers, printers, and fax machines
  • Ensure overall compliance with HIPAA Security Rules
  • Perform other duties as deemed necessary by the Director of Information Technology and Management


Qualifications: At least 1-3 years of experience in Windows support and PC hardware support. Experience with Windows 10 and 11 support. Knowledge of iOS support is a plus. Ability to learn and troubleshoot purchased or developed applications. Working knowledge of Microsoft Networks. Driver’s license and reliable form of transportation.

How to Apply:

Contact: Nancy Gatchell
Phone: (207) 333-3278

To apply for this job please visit the following URL: