EMPLOYER: Families ForwardWebsite
We are hiring in South Paris, Maine! Join us at Families Forward for an exciting career as an Administrative Assistant.
Mission: To create opportunities for people with barriers to economic well-being www.fedcapmaine.org.
MUST be vaccinated against COVID-19. Required to provide documentation during the Onboarding process.
In 1935 three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.
Job Title: Administrative Assistant
Location: South Paris, Maine
FLSA Status: Non-Exempt
Position Type: Full-Time
Administrative Assistant/Timekeepers provide exceptional customer service to participants and others who visit Families Forward Opportunity Centers. They also play a pivotal role in managing the participant flow each day and capturing participant attendance.
Essential Job Functions:
Upholds all agency policies and expectations in performing their job.
Warmly greets every visitor to their Opportunity Center.
Runs reports in Fedcap CARES and uses data to plan daily tasks.
Warmly answers and directs calls.
Schedules participants for appointments with Families Forward staff.
Conducts calls to program participants to remind them of orientation and other appointments.
Collects and time stamps documentation provided by program participants.
Mails outreach letters to program participants who have missed activities.
Mark participant attendance for internal and external activities.
Identifies and orders needed office supplies.
Ensures the reception area is always covered.
Ensures phones are always answered.
Represents Fedcap and Families Forward with all stakeholders and in the community in a positive and professional manner.
Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
Education and Experience:
High school diploma, GED or equivalent education and/or experience.
Demonstrated track record for providing exceptional customer service.
Valid driver’s license, required.
Knowledge of Arabic, Portuguese, Somali, French, or Lingala preferred.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job.
Equal Opportunity Employer