Digital Navigator

EMPLOYER: Community Concepts, Inc.



Are you interested in helping others with basic internet and technology skills?

Are you passionate about equal access to the internet access for all?

Community Concepts, Inc. is seeking a Digital Navigator, who will provide assistance and support to individuals who need home internet service, affordable internet-capable devices, and/or coaching in introductory digital skills to become effective home internet users. This position works with Community Concepts Finance Corporation (CCFC) and community resources throughout Oxford County to provide these in-person services. The Digital Navigator is full-time, 40 hours per week, for the remainder of 2023 with the possibility of an extension. The primary office location is South Paris, with a work-from-home arrangement to be considered. Travel is required throughout the service area.

To Qualify:  High school diploma or G.E.D. required; Associate degree preferred.  Experience working with the general public and with people of diverse cultures and socio-economic backgrounds, proficient computer skills, and the ability to embrace the challenge of teaching basic technological concepts related to internet services, computer, and device characteristics, and common online services are essential requirements for this position. Excellent communication skills, both oral and written, the ability to show patience and empathy, and a positive, can-do attitude will be essential. Pre-employment SBI, DMV, DHHS, sex offender registry and federal debarment background checks must be completed, and results received to ensure no findings that would prohibit employment working with children; and verification employee is not presently disbarred, suspended, proposed for disbarment, declared ineligible or voluntarily excluded from participation by any federal department or agency. Must have and maintain a valid Maine driver’s license and a vehicle covered by liability insurance.

Benefits: Community Concepts offers a comprehensive benefits package including health, dental, life, short-term disability, hospital indemnity, accident coverage, critical illness coverage, paid time off, up to 13 paid holidays per year, a 403(b) pension plan with agency match, and more.

Community Concepts, Inc. is an Equal Opportunity Provider and Employer.   Qualified applicants shall receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation.  Please request any necessary accommodations to participate in the application process.   

How to Apply:

Contact: Ashley Herrick
Phone: (207) 739-6527