Member Manager (FT or PT)

Position type:
Full-Time, annual salary range $45,000-$65,000 depending on experience
OR
Part-Time, hourly rate $21/hour – $30/hour depending on experience
Job is primarily performed onsite during business hours. Business hours are 8 a.m. to 5 p.m. Monday-Friday.

Overview

Join the 75 Park team and help us make workspace, business support and services accessible to anyone in central Maine. 75 Park is a place for community, mentorship, and growth for professionals and entrepreneurs. Our goals are to help our members grow their businesses, develop professional skills; create interest in entrepreneurship; and, to attract greater investment into Lewiston/Auburn and our greater Central Maine communities.

As our Member Manager, you will report directly to our Co-Founder and Managing Member. You’ll own growing our membership; membership onboarding, satisfaction and retention; and will be a force multiplier for our founders. This is a hands-on, diverse role that will require you to wear many hats.

Our ideal candidate has an entrepreneurial spirit, is curious and eager to learn, has a growth mindset, and is interested in working side-by-side with us to launch 75 Park and make it, and our members, a success. Looking ahead, as you learn new skills and demonstrate impact, we hope that you will want to grow into more responsibilities and a larger leadership role at 75 Park.

Responsibilities

• Provides tours to prospective new members
• Greets members when they arrive at 75 Park
• Coordinates reception coverage and covers open shifts when needed
• Handles all types of questions and correspondence by responding, passing on messages or highlighting them for attention as appropriate
• Coordinates sending/receiving of mail & packages for members
• Keeps supplies stocked; managing supplier/vendor relationships
• Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments
• Recommends and coordinates programming (training, workshops, speakers, etc.) for our members based on feedback received
• Plans and executes member events
• Other duties as assigned

Qualifications

• Able to work legally in the United States.
• Availability to work onsite during standard business hours (8 a.m – 5 p.m. M-F), and occasional irregular hours to support business needs.
• Fluent in English. Other language fluency a bonus!
• Computer proficient.
• Proficient with Apple products and Google Apps- esp. docs, spreadsheets and forms.
• Honors commitments.
• Embraces change.
• Takes ownership beyond assigned responsibilities.
• Obsessed with details and organization.
• Customer service skills.
• Proactive, clear communication.

Compensation:

• Compensation based on experience, and whether part-time or full-time
• $2,000 signing bonus paid upon successful completion of first 90 days
• 10 days Personal Time Off (PTO) annually
• 10 paid Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples’ Day, Thanksgiving, and 2 floating holidays)
• Health care stipend

To apply:  

• Send your resume to: info@75parkst.com
• Include “Member Manager Application” in the Subject line of your email
• In your email, tell us:
  Why do you want to join the team?
  What is appealing to you about this role?
  If you’re hired for this job, what does success look like for you 1-year from now?