Proctored Exams for Online or Distance Courses
What is a Proctored Exam?
Some online and distance courses require exams to be proctored. A proctor is an impartial individual approved by Central Maine Community College (CMCC) who can administer, monitor and supervise the exam process following the guidelines provided by CMCC. Proctors have the responsibility of facilitating fairness and academic integrity during testing situations.
How do I Know if I Need a Proctored Exam?
To find out if your course requires proctoring, review the course syllabus. The syllabus will designate the need to take proctored exams and the corresponding dates.
Proctored Exam Options
Students have three options for completing proctored exams:
1. Come to the CMCC Center for Testing & Assessment
The Center for Testing & Assessment, located in Jalbert Hall, will be available to students who can come to CMCC to take their proctored exams. Each student will be responsible for scheduling the time/date of his/her exams in advance based on a predetermined schedule, which will be posted at least one month in advance of midterm and finals week. Scheduling is first come/first serve; call as soon as the schedule is posted to reserve the desired time. Contact Us.
Fee: There is a fee of $15 per exam for this proctoring service at the Center. The student is responsible for the fee. Test proctor vouchers can be purchased for use at the CMCC Center for Testing & Assessment. Vouchers are $15 each and can be purchased at the College Store, Business Office, or online. Methods of payment accepted at the College Store and Business Office are cash, check, and credit card. To purchase vouchers online by credit card, please visit the following link: www.cmcc.edu/testvoucher. Financial aid can be used to purchase test proctor vouchers. Student ID card payments based on financial aid are part of the student’s book allowance and are only available for purchase in the College Store at the beginning of each semester.
2. Online Proctoring Through ProctorU
ProctorU is a service that CMCC faculty may choose to make available for proctoring online exams. Students are responsible for confirming with each of their instructors that this option is available in his/her class. ProctorU allows students to take assigned exams securely and completely using almost any web cam. With a computer, web cam and internet access, students can take online exams almost anywhere. ProctorU connects students directly to their proctor via web cam so they can both see and talk to one another. ProctorU can also monitor the student’s computer while he or she completes the exam.
Fee: Students are responsible for any fees associated with ProctorU. The most affordable option may be the Flex Scheduling option, which may start at $25 for a two-hour exam. The Flex Scheduling option allows students to make their appointment at least 72 hours in advance of their desired day/time within the designated exam period. Any charges are paid by the student with a credit card through ProctorU.
ProctorU Technical Requirements
Students are responsible for meeting the following technical requirements:
- A reliable computer running Windows XP (or higher) or Mac OS X 10 (or higher).
- A web cam with 640x480 video pixel resolution or higher.
- Headphones or working speakers connected to the computer.
- A working microphone connected to the computer. We recommend a web cam that has a built in microphone.
- A web browser with the most current version of Adobe Flash Player installed.
- A reliable, high-speed internet connection.
- The ability to allow video and screen-sharing connections to the computer you will be using to take your exam.
Test your computer, web cam, and internet connection (scroll down to "Simple Steps to Getting Started" section).
3. Find an Appropriate Off-Site Proctor and Proctor Site
Students must first receive permission from an individual before designating him or her as their proctor. To find out who could be a proctor, see the selection criteria below. Please note that students are responsible to pay for any fees that proctors may charge for their services. Exams must be administered at the proctor's school or place of business; never at the proctor or student's home. Proctors only need to be approved once per academic year. To change or update a proctor, students must complete a new Off-Site Proctor Approval Application.
You will need to submit an application for each proctor you select even if you will be using the same site. Complete and submit Section A of the Off-Site Proctor Approval Application. Have your proposed Proctor complete the Proctor portion (Section B) of the application. The Off-Site Proctor Approval Application must be completed and submitted at least two weeks prior to the first date the exam is available. NOTE: Exams will not be sent to the proctor until the proctor is approved by the Center for Testing & Assessment.
Return the completed Off-Site Proctor Approval Application to Dan Dundore, Center Administrator, at the Center for Testing & Assessment via fax, email, or regular mail.
Student needs to schedule an exam time with the proctor that is within the designated exam period. Schedule your exam dates and times with the proctor(s) well in advance of the designated exam period specified by your instructor(s). The course instructor will email the proctor an exam password at least two business days prior to the exam. At the time of the exam you and your proctor will need to complete an Off-Site Proctor Exam Form for each proctored exam. Proctor(s) must return the completed form to the instructor by following the directions on the form. Note: Failure on the part of the student to assume these responsibilities will be a matter to resolve with the instructor and could result in a failing grade on the exam in question.
Selection Criteria for a Proctor
- CMCC’s Center for Testing & Assessment
- College and university testing centers
- Learning and testing centers
- Educational Administrators (principal/superintendent/healthcare educator)
- Adult Learning Centers
- Guidance Counselors
- Military Officers (for military students); must be of higher rank, but not a direct supervisor
- Embassy Education Officers
Proctors cannot be coworkers or subordinates, family members, friends, personal tutors, or anyone with a potential conflict of interest. CMCC reserves the right to verify and deny any proctor for reasons necessary to ensure academic integrity.
What are the student’s responsibilities on the day of the exam for on-campus or off-site proctoring?
- Take the exam as scheduled.
- Students will need to provide photo identification to their proctor prior to taking any exam. Appropriate identification includes: driver's license, CMCC Student ID, passport, or other government issued photo identification. If a student does not have a photo id, he/she will not be allowed to take the exam at that time.
- The student should show up at least fifteen minutes prior to the exam start time to ensure that all necessary paperwork and technologies are in place before the exam begins.
- When the exam is in hardcopy form and taken at a location other than CMCC, the student must provide the Proctor with a stamped envelope addressed to the course instructor.
- If the student is taking the exam off-site, he/she must review and complete his/her portion of the Off-Site Proctor Exam Form prior to the exam day/time, and submit the Form to the Proctor for completion at the time of the exam.
- If the student is taking the exam off-site, he/she is responsible for ensuring that he/she has the equipment necessary for taking the exam, including a personal computer if the site does not have a computer with internet access.
What are the Proctor’s Responsibilities?
- Proctors must verify the identity of the student with a photo ID such as a driver's license and read all of the exam instructions to the student before he or she begins the exam.
- Proctors must closely monitor the student until he or she is finished with the exam and ensure the student does not leave the room, except for an emergency.
- To access an online exam, the proctor will be e-mailed a password link from the instructor. Please do not give the student the password for online exams. The proctor will launch the exam online using the password and will be required to verify that he or she is accepting proctor responsibilities.
- Return the paper-based exam directly to the CMCC instructor, as per instructions on exam.
- Students are not allowed to open any browsers or computer files during an online exam, unless otherwise specified. Only paper-copy exams are allowed to be printed; online exams cannot be printed unless specified in the exam instructions.
- Students cannot take the exam with books, notes, or reference aids of any kind unless specified in the exam instructions. Students cannot take notes about the exam or attempt by any other means (e.g., by using a cell-phone camera or other electronic device) to copy any part of the exam. The student or the proctor cannot print or duplicate the exam in any way.
- If the exam is specified as a print exam, proctors must collect all exam documents at the conclusion of the testing period. Some print exams also need to be returned to CMCC by fax and/or by scanning them to attach in CMConnect; please check the specific exam instructions from the instructor. Students are required to bring a stamped, addressed envelope for the proctor to mail the exam to the instructor at CMCC.
- If the designated proctor is unable to proctor the exam, the student must complete another Off-site Proctor Approval Form. Proctors should not give an exam to another person or to the student.
- If the student is suspected of cheating, please contact CMCC Academic Affairs as soon as possible at 207-755-5277.
What are the Instructor’s Responsibilities?
Each instructor will provide both on-site and off-site proctors with instructions specific to his/her exam at least 48 hours prior the exam time/day, including the password to access the exam electronically.
Exam day checklist for students taking their exam(s) with an on ground proctor:
- Arrive fifteen minutes early to the exam site.
- Bring a photo id.
- If taking exam off-site, bring an Off-Site Proctor Exam Form for each exam you are taking with the Student Section already completed.
- If taking a paper exam off-site, bring a stamped envelope addressed to the instructor for your Proctor’s use.
- Bring the necessary materials as specified on the Off-Site Proctor Exam Form for each exam you are taking.
Contacting the Center for Testing & Assessment
Central Maine Community College
1250 Turner Street
Auburn, ME 04210
Phone: (207) 755-5450